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Fostering Community and Innovation Through UCSF’s Generative AI Office Hours

kaylal — Wed, 21 May 2025 00:42:00 +0000

Fostering Community and Innovation Through UCSF’s Generative AI Office Hours kaylal Tue, 05/20/2025 - 17:42 In September 2023, UCSF launched GenAI Office Hours, led by Academic Research Services and the UCSF Versa Tiger Team. This bi-weekly series fosters community, knowledge sharing, and explores AI applications within UCSF’s diverse workflows. Presenters from the community generously share their experiences and use cases with GenAI tools. Participants span a broad spectrum of roles, including professors, leadership, IT support staff, researchers, educators, and clinical practitioners. Sessions cover varied topics like AI in clinical research, education, and administration, with attendance ranging from 80-200 participants, reflecting broad interest and engagement. Surveys reveal frequent use of GenAI tools in coding, content generation, email tasks, summarization, and patient care, highlighting their transformative impact on workflows. The GenAI Office Hours effectively build community and drive AI adoption, empowering the UCSF community to harness AI’s potential in their work.

Anna Rubinsky

Lead Clinical Informatics Specialist at UC San Francisco

Anna Rubinsky is Lead Clinical Informatics Specialist for UCSF’s Academic Research Services’ Research Data Assets User Support team. Trained as a health services researcher, she specializes in using large-scale EHR data for research, with a focus on population health and health equity. Her background developing robust analytic datasets helps her guide researchers on how to use and interpret complex clinical data for research. In her current role, Dr. Rubinsky contributes to the advancement of UCSF’s de-identified self-services research data assets, including integration of EHR data from San Francisco Department of Public Health and UCSF Fresno. She played a key role in ensuring these data align with research workflows, from optimizing data quality to creating detailed documentation. Beyond her data efforts, Dr. Rubinsky organizes biweekly UCSF GenAI office hours, providing a forum for the UCSF community to share experiences incorporating generative artificial intelligence solutions into their work.

Session Files

uc-tech-poster-abstract_ucsf-genai-office-hours.docx (20.83 KB)

Session Format

Poster

Session Skill Level

Beginner

Session Status

Accepted

Session Track

Innovation and Emerging Technologies

Session Track Reasoning

The “Innovation and Emerging Technologies” track is the best choice for our session because it aligns perfectly with the goals and content of UCSF’s GenAI Office Hours. Our session showcases a platform for community knowledge sharing and offers insights into the community’s use cases for generative AI technologies, highlighting applications across diverse professional roles at UCSF. By sharing practical use cases and fostering a collaborative environment, we encourage forward-thinking approaches and innovative solutions to current challenges across clinical research, education, and administration. The GenAI Office Hours have proven effective in building community and driving the adoption of emerging AI technologies, empowering the UCSF community to harness AI’s potential in their work. This track will enable us to effectively share our insights and experiences with a broader audience interested in building community and supporting AI adoption.

June 27, 2025 @ 10:45 am - June 27, 2025 @ 11:30 am

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Decoding Tech: A Superhero's Guide to Student Communication

kaylal — Tue, 20 May 2025 06:19:54 +0000

Decoding Tech: A Superhero's Guide to Student Communication kaylal Mon, 05/19/2025 - 23:19 Let's face it, getting tech updates to college students can feel like a superhero mission! This poster aims to present actionable strategies for effectively communicating technology and service changes to college students. It acknowledges the difficulties in reaching a tech-savvy but diverse student body and emphasizes the importance of clear, concise, and relevant messaging. The poster will also recommend using informal, fun language, with an example of a superhero theme, to engage students in short but meaningful interactions and capture their attention, making ITS seem less mysterious. The poster will also highlight the successful strategy of tabling during orientation, bringing the ITS department out to meet campus partners face-to-face.

Elaine Nelson

Visual Communication Specialist at UC Riverside

Elaine Nelson is a visual communication specialist with the UCR ITS Communication and Training team. She’s passionate about bridging the gap between complex technical systems and user experience. Her poster will highlight previous cyber security awareness campaigns and how to keep messaging fresh and approachable for the UCR student audience; where in the window of time for making an impression is less than the amount of time it took to read this bio.

Session Format

Poster

Session Skill Level

Beginner

Session Status

Accepted

Session Track

Teaching, Learning, and Student Success

Session Track Reasoning

This topic could fit into several tracks and I'm happy to defer to the planning committee as to which it may best be assigned to.

June 27, 2025 @ 10:45 am - June 27, 2025 @ 11:30 am

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AI-Powered User Stories: Supercharge Your Agile Development

kaylal — Tue, 20 May 2025 06:18:25 +0000

AI-Powered User Stories: Supercharge Your Agile Development kaylal Mon, 05/19/2025 - 23:18 Tired of the time-consuming process of crafting user stories? In this session, we'll explore how AI can revolutionize your user story development. We'll delve into real-world examples, like the "eFile Plus" project, where AI was successfully used to generate user stories, resulting in increased efficiency and improved project outcomes. Learn how AI can help you: -Generate initial user stories quickly: Jumpstart your projects with AI-generated drafts, saving valuable time and effort. -Improve user story quality: Refine AI-generated stories to ensure clarity, conciseness, and alignment with user needs. -Empower your Agile team: Free up your team to focus on higher-level tasks like story refinement, acceptance criteria definition, and sprint planning. -Streamline your workflow: Integrate AI tools into your existing Agile processes for a seamless transition.

Patrick Wagman

Associate Director, Portfolio Management Office at UC Riverside

Patrick Wagman, PMP, A-CSM, is an Associate Director in the Portfolio Management Office for Information Technology Solutions at the University of California, Riverside. He is responsible for managing and mentoring a team of IT project managers and a business analyst supporting a variety of IT projects and programs across the ITS Portfolio. He helps develop business analysis, project, program, and portfolio processes. He has over twenty years of experience in management and leadership, quality assurance of personnel and programs, information systems, project management, business process analysis and adult education. He has presented at past UCTECH, EDUCAUSE, and EDUCAUSE Connect events. He has 15+ years instructor and meeting facilitation experience, including certification as a "People Skills" facilitator.

Rehan Tahir

Associate Director - Portfolio Management Office at UC Riverside

With over 15 years of experience in project and program management, I am currently the Associate Director of the Portfolio Management Office at the University of California, Riverside. In this role, I oversee the planning, execution, and delivery of strategic and operational projects in the ITS portfolio. I have a strong background in managing complex and cross-functional projects in the education sector, using agile, software, and process improvement methodologies. I hold multiple certifications, such as PMP, ITIL, and Six Sigma. My mission is to enhance the quality and efficiency of the university's services and systems, and to support the academic and administrative goals of the institution. I am passionate about learning, innovation, and collaboration, and I bring diverse perspectives and experiences.

Session Format

Poster

Session Skill Level

Beginner

Session Status

Accepted

Session Track

Innovation and Emerging Technologies

Session Track Reasoning

AI is an emerging technology that is incredibly useful in a variety of planning and administrative efforts. Applying these tools to support specific agile practice is the innovative use of the new technology of LLM AI tools.

June 27, 2025 @ 10:45 am - June 27, 2025 @ 11:30 am

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What We Learned From the AI Detection Pilot at UC Berkeley

kaylal — Tue, 20 May 2025 06:16:29 +0000

What We Learned From the AI Detection Pilot at UC Berkeley kaylal Mon, 05/19/2025 - 23:16 When Turnitin’s AI Writing Detection Tool launched in Spring 2023, staff from UC Berkeley’s Research, Teaching, and Learning (RTL) department recognized the need for careful exploration of the tool to understand instructor concerns around academic integrity, accuracy, equity, privacy, student access, and actionability. In collaboration with the Center for Teaching and Learning and the Center for Student Conduct, RTL invited instructors to participate in an opt-in pilot from Fall 2023 – Spring 2025. The purpose of the pilot was to gain insights into instructor and student experiences in order to inform the question of campus-wide adoption of AI writing detection tools. This presentation will share the intentions and technical challenges behind the project, pilot evaluation results (including instructor usage, feedback, and recommendations), and provide space to discuss the nuanced challenges associated with AI tools for academic integrity.

Catherine McChrystal

Learning Tools Team Lead at UC Berkeley

Catherine McChrystal (she/her) is the Learning Tools Team Lead in Research, Teaching, & Learning at UC Berkeley. In this role, she serves as the bCourses (Canvas LMS) admin, manages academic integrity tools, and influences the learning tools strategic roadmap. Prior to joining RTL, she was an instructional designer at UC Berkeley, worked for Google for Education, and managed the YouTube Trust & Safety training team. On campus, she is currently a co-chair for the UC Berkeley Instructional Design Community of Practice and is a co-founding member of the Filipinx Faculty & Staff Association. Off campus, Catherine loves to go hiking with her partner and their puppy (Dax!), works with her Oakland community organization, and is finishing up a Doctor of Education degree focused on Learning, Instruction, and Educational Technology.

Session Format

Poster

Session Skill Level

Beginner

Session Status

Accepted

Session Track

Teaching, Learning, and Student Success

Session Track Reasoning

I think this presentation could fit in multiple tracks, so would appreciate your guidance.

June 27, 2025 @ 10:45 am - June 27, 2025 @ 11:30 am

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Navigating the Pilot Process: Tools, Templates, and Best Practices

kaylal — Tue, 20 May 2025 06:15:34 +0000

Navigating the Pilot Process: Tools, Templates, and Best Practices kaylal Mon, 05/19/2025 - 23:15 This session will showcase how our department identifies, explores, and evaluates emerging technologies that support effective teaching and learning. Our department regularly pilots academic technology tools hosted by third-party vendors, so we developed a comprehensive guide to streamline and navigate through the piloting process. Join us as we walk through the guide, covering key aspects such as establishing scope, developing timelines and milestones, identifying risks and mitigations, creating a communications plan, conducting assessments, and defining success metrics. We will share real examples, including project charters, evaluation surveys, and exploratory conversation templates used in successful pilots. Attendees will leave with practical insights on leveraging the guide to enhance their own pilot processes for tools and services for teaching and learning.

Allison Czapracki

Manager of Learning Environments and Tools at UC Berkeley

Allison leads the Learning Environments and Tools (LET) team within Research, Teaching, and Learning at UC Berkeley. LET manages and supports a portfolio of academic technologies including Canvas, Kaltura, lecture capture, Ally, Turnitin, the campus Jupyterhub instance, and course evaluations. Allison co-facilitates Canvas R1 Peers, a monthly working group that brings together 150+ to share best practices around using Canvas in support of teaching and learning. She is passionate about accessibility and creating initiatives that guide faculty in using edtech as the foundation for an engaging, equitable educational experience.

Session Format

Poster

Session Skill Level

Beginner

Session Status

Accepted

Session Track

Teaching, Learning, and Student Success

Session Track Reasoning

Session focuses on strategies for planning, executing, and evaluating pilots for technology tools and services used to enhance teaching and learning.

June 27, 2025 @ 10:45 am - June 27, 2025 @ 11:30 am

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Enhanced Data Integration and Documentation: UCSF-SFDPH DeID OMOP Database

kaylal — Tue, 20 May 2025 06:14:13 +0000

Enhanced Data Integration and Documentation: UCSF-SFDPH DeID OMOP Database kaylal Mon, 05/19/2025 - 23:14 The UCSF-SFDPH DeID OMOP database integrates EHR data from UCSF Health and SFDPH. UCSF Health primarily serves insured patients, while SFDPH provides accessible healthcare regardless of insurance or immigration status. This integration enhances research in population health and health equity by offering a unified patient database with broad demographic and socioeconomic representation. Our team developed detailed methodologies and transparent data mapping processes, including a global patient identifier and extension tables for health system data differentiation. Documentation includes a data dictionary detailing mapping logic, analysis of patient sociodemographics across systems and subpopulations, and guidance for common research workflows. This project showcases how leveraging diverse expertise and fostering partnerships can drive innovation in data integration and documentation, supporting impactful and efficient research using self-service de-identified data assets.

Anna Rubinsky

Lead Clinical Informatics Specialist at UC San Francisco

Session Files

uc-tech-poster-abstract_ucsf-sfdph-omop-integration-and-documentation.docx (20.29 KB)

ucsf-sfdph-deid-omop-data-user-guide.docx (374.08 KB)

Session Format

Poster

Session Skill Level

Beginner

Session Status

Accepted

Session Track

Systems and Solutions: Enterprise Infrastructure, Data, Research Computing and Support

Session Track Reasoning

The “Systems and Solutions: Enterprise Infrastructure, Data, Research Computing & Support” track is the ideal fit for our poster session on the UCSF-SFDPH DeID OMOP database. This poster will describe key aspects of technical infrastructure, data integration, and research workflow-centered data documentation that are central to enhancing research capabilities and improving data accessibility and quality. By detailing the methodologies and transparent data mapping processes used to integrate EHR data from UCSF Health and SFDPH, our presentation underscores advancements in data analytics, research computing, and support systems. The innovative solutions and comprehensive documentation developed for this project exemplify how collaborative efforts can drive innovation in data integration and documentation, ultimately supporting impactful research in population health and health equity.

June 27, 2025 @ 10:45 am - June 27, 2025 @ 11:30 am

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Navigating the World of E-Form Solutions

kaylal — Tue, 20 May 2025 06:12:36 +0000

Navigating the World of E-Form Solutions kaylal Mon, 05/19/2025 - 23:12

This session will go over the strengths/weaknesses of three popular form-building platforms: MachForm, Qualtrics, and DocuSign's Powerform. The session will explain and demonstrate the platforms, common use-case scenarios for each, and why some should be used over others (for inherent reasons, as well as user/security-requirement reasons). Attendees will come away with a better understanding of different e-form platforms and why selecting the correct one is important. Some discussion points may include... * "Is the use case one-way data collection, or is a workflow required?" * "What level of data classification (P1 through HIPAA) is being collected, and is the platform appropriate for that?" * "Is this an 'open' form, or will it need to be placed behind SSO?" * "Is a legally binding signature required?" * "What survey platforms that play well with content management systems?"

Paul Abbott

Information Systems Analyst at UC San Diego

Paul Abbott is an Information Systems Analyst at UC San Diego's IT Services department. He keeps DocuSign, Qualtrics, Kuali Build, MachForm, and SharePoint running (smoothly!) for tens of thousands of daily users and has over a decade of experience assisting higher-ed users in building effective e-forms for their specific needs.

Session Format

Poster

Session Skill Level

Beginner

Session Status

Accepted

Session Track

Systems and Solutions: Enterprise Infrastructure, Data, Research Computing and Support

Session Track Reasoning

This topic crosses several tracks: Communications and User Experience, Infrastructure, and Security. So, I'm happy having the Planning Committee decide.

June 27, 2025 @ 10:45 am - June 27, 2025 @ 11:30 am

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Optimize your SecOps Application Security using SmartSheets

kaylal — Tue, 20 May 2025 06:11:53 +0000

Optimize your SecOps Application Security using SmartSheets kaylal Mon, 05/19/2025 - 23:11 Join us as we showcase our solution for creating a user-friendly interface to track operational tasks. The Campus Application and Data Security team is dedicated to providing services that ensure consistency, data integrity, and compliance with our Service Level Agreements. To achieve this, we have utilized Smartsheets to inventory all tasks in a centralized location. This approach enables us to generate metrics and monitor resource capacity. Visual dashboards of our ongoing work tell our story across the organization. In the Beginning: Inventory of all tasks, including organizational assets, mandatory actions, protection levels, system availability, and much more. Who's Who: Identify key contributors, needed skill sets and create a RACI. Soup to Nuts: Transform raw data into a visual dashboard, emphasizing key metrics and telling your story! Living the Dream: Take Security Operations to the next level by Operationalizing your tasks effectively. You've built it, now what?

Katie Yip

IT Security Analyst at UC Berkeley

Katie Yip is an IT Security Analyst at UC Berkeley, where she manages access provisioning, process automation, and data security across enterprise systems like PeopleSoft, Jira, and ServiceNow. With a background in Electrical Engineering and Computer Science, she blends technical problem-solving with cross-functional collaboration to support campus-wide initiatives. Katie is passionate about building secure, user-friendly systems and enjoys exploring creative intersections between technology, storytelling, and community impact.

Session Format

Poster

Session Skill Level

Beginner

Session Status

Accepted

Session Track

Security, Compliance, & Privacy

Session Track Reasoning

I am presenting in this track because our solution directly addresses the critical aspects of security, compliance, and privacy within our organization. The Campus Application and Data Security team is responsible for ensuring consistency, data integrity, and compliance with our Service Level Agreements.

June 27, 2025 @ 10:45 am - June 27, 2025 @ 11:30 am

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Connecting Dots: A novel approach to fusing data and campus community to drive student empowerment and success

kaylal — Tue, 20 May 2025 06:10:16 +0000

Connecting Dots: A novel approach to fusing data and campus community to drive student empowerment and success kaylal Mon, 05/19/2025 - 23:10 Spark is a pioneering homegrown web app that embraces an innovative approach to student success technology – one that empowers students with personalized behavioral analytics to make informed decisions about attaining their personal goals while improving access to campus services through data-driven targeting. This session will argue for the necessity of this approach in serving today's students at scale and fulfilling the promise of a university degree. We'll cover Spark's philosophy, design, and how the emergence of a collaborative campus data sharing culture was a prerequisite for its development. You’ll leave understanding how user-centered design, outreach, coalition building, governance, and an entrepreneurial approach to iteration can help overcome traditional barriers through collaboration, as they did for this innovative tool. While all are welcome, it is particularly relevant for product and project managers, IT and functional leaders, and those in the student success space.

Jeremy Thacker

Assistant Director for Educational & Student Success Technologies at UC Irvine

Jeremy is the Assistant Director for Educational & Student Success Technologies in the Office of Information Technology at UC Irvine. An Orange County native, he graduated from UCI with a BS in Information & Computer Science in 2006 but didn’t stay away long before returning in 2012 as a software engineer working on the campus' homebuilt learning management system. Over the years he has transitioned from software engineering through agile project management and team management roles. Today, he primarily focuses on introducing and managing web applications and reporting that support instruction and student success. Outside of his work in the Office of Information Technology, Jeremy has been a Staff Assembly volunteer for 12 years and currently serves as the Operations Officer for the Council of UC Staff Assemblies. In his down time, he can usually be found playing video games, exercising, or dining out with friends.

Session Format

Poster

Session Skill Level

Beginner

Session Status

Accepted

Session Track

Teaching, Learning, and Student Success

Session Track Reasoning

This session focuses on a recent student success technology project, Spark, as an exemplar of a new and innovative approach to student success. It takes advantage of the recent advent of a centralized student data warehouse and uses institutional data in a novel way to provide students with targeted campus services and analytics about their own behaviors. The session will discuss the enablers of this new technology as well as the design and project management practices that helped it overcome the challenges that any novel project faces. While this is clearly an innovative technology, it is also most relevant to the Student Success space as an approach to student care.

June 27, 2025 @ 10:45 am - June 27, 2025 @ 11:30 am

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Tips for the Planning and Creation of a Video

kaylal — Tue, 20 May 2025 06:08:56 +0000

Tips for the Planning and Creation of a Video kaylal Mon, 05/19/2025 - 23:08 Making a video doesn't have to be hard! Proper planning and an understanding of which tools to use will help to make the creation process much easier. This session will illustrate the planning process of making a video as well as creating a script, providing software suggestions and providing access to example videos.

Darren Tiley

Technical Training Lead at UC Riverside

Darren Tiley has 10 years of experience serving the University of California. In his current role as the Technical Training Lead at UC Riverside Information Technology Solutions, he is responsible for working closely with both internal and external stakeholders to effectively identify training needs. Drawing upon his strong knowledge of new and existing system functionalities, as well as business process and workflow development, Darren designs and develops engaging training content. This includes a variety of formats such as e-learning modules, instructional videos, practical job aids and detailed documentation, which are all meticulously crafted to meet the specific learning objectives of the intended audience.

Session Format

Poster

Session Skill Level

Beginner

Session Status

Accepted

Session Track

Teaching, Learning, and Student Success

Session Track Reasoning

The creation of videos as a means of conveying information can be effective for students, faculty and staff. Video can be informational, used to provide awareness of services or events, procedural, or for training purposes.

June 27, 2025 @ 10:45 am - June 27, 2025 @ 11:30 am

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